Collection Attendant

At Goodwill Industries® Sacramento Valley & Northern Nevada, Inc. (Goodwill) you’ll hear us say “because of Goodwill” a lot. Often it means, “because of Goodwill I got a hand up” or “because of Goodwill I have a chance.” Our organization is built on a rich history of finding the hidden value and possibility in people and donated goods alike since 1933. Today, we continue to innovate the social enterprise of our founders and lead with our mission to utilize Goodwill resources to help people with disadvantages achieve self-sufficiency in everything we do. This mission is expressed through our retail stores and collection sites which create an accessible shopping experience for all, an environmentally conscious alternative to the landfill, and an employment platform for 2,700 people annually. We go beyond creating jobs alone and provide essential resources to our Family of Nonprofits and regional community partners serving over 350,000 people with disabilities, people experiencing homelessness, veterans, seniors, opportunity youth and children in need every year. That’s over 900,000 life-changing services including job training, emergency shelter for families, resource and referral information, meals, youth advocacy, and mental health counseling. Over 95% of total revenues are dedicated giving back to the communities we serve.

Under the supervision of the ACC District Manager, the Collection Attendant is responsible for accepting donations from the public, distributing requisite receipts, sorting, stacking, and inventory of goods

Essential Functions

• Provides quality customer service in a timely and courteous manner to all donors.
• Responsible for greeting and assisting donors in a friendly and courteous manner.
• Responsible for accepting or rejecting donations according to the guidelines.
• Sort donations in the designated categories.
• Adhere to principles of workstation organization.
• Loads /Unloads donated goods safely and effectively.
• Provides the proper attention to site appearance and cleanliness.
• Keeps management informed as to the site needs.

Mandatory Customer Service at Donation Xpress:

• Upon arrival, greet each donor at their vehicle.
• Meet each donor with a dandex (cart) in hand at their vehicle.
• Assist each donor with the unloading of all of their donations.
• Roll dandex (cart) into the donation center.
• Offer each donor a receipt.
• Thank each donor for their donation.
• Maintain cleanliness and professional appearance of sites.

Mandatory Customer Service at Trailer sites:

• Upon arrival, greet each donor at their vehicle.
• Assist each donor with the unloading of all of their donations.
• Place donations in the trailer.
• Offer each donor a receipt.
• Thank each donor for their donation.
• Maintaining the appearance of trailer exterior and parking lot.
• Assist in ensuring stairs and trailer are in proper working order.

Incidental Functions:

• Perform other duties as assigned.

Qualifications:

• Must be 18 years of age or older.
• Ability to communicate effectively in English.
• Ability to work a flexible work schedule, including weekends and holidays.
• Must not present a direct threat to the safety and health of self, others or property.
• Must provide proof of identification and eligibility to work in the United States of America.
• May be required to pass a drug screening.
• Must be able to perform essential functions Collection Attendant job description with or without reasonable accommodation.
• Must meet qualitative and quantitative performance standards as established by the company.

Position Information

• Job Type: Part-Time
• Compensation: $17.00 per hour
• Required work schedule: 20-25 hours per week
• Work is performed in all kinds of weather inside and outside of the donation site.
• Limited hazards due to lifting, pulling, and pushing merchandise by self or others.
• Requires a high level of adaptability and flexibility.
• Work environment usually hectic (fast paced) with frequent short deadlines and regular instances of critical or unusual situations

Offers of employment may be contingent on satisfactory results of a criminal history background check and drug test.

This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA).

Goodwill Industries® of Sacramento Valley & Northern Nevada, Inc. is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, veteran status or history of incarceration.